Nyanga, Zimbabwe – 15 June 2026 – Rainbow Tourism Group (RTG) is undertaking a US$2 million refurbishment of Montclair Resort & Conference Hotel as part of its commitment to enhancing guest experiences, modernising its hospitality assets and supporting the growth of tourism in Zimbabwe's Eastern Highlands.
The refurbishment project commenced on 1 June 2026 and is scheduled for completion on 31 July 2026. The hotel remains fully operational throughout the refurbishment period, with the works being implemented in phases to minimise disruption to guests. The first phase covers the Northern Block and Western Block A, comprising 49 rooms, and is expected to be completed by 30 June 2026. The second phase covers the Southern Block and Western Block B, comprising 56 rooms and is scheduled for completion by 31 July 2026.
RTG acquired Montclair Resort & Conference Hotel in 2025 and has since embarked on a strategic programme to unlock value from the property while elevating service standards and guest experiences. Through innovative space optimisation, the Group has increased the hotel's room inventory from 85 rooms at acquisition to 105 rooms. This was achieved by converting selected suites into additional standard rooms and repurposing rooms previously used as offices.
The refurbishment encompasses a comprehensive transformation of guest accommodation, public areas and the restaurant, aimed at elevating the overall guest experience and aligning the property with international hospitality standards. The works include extensive replastering and repainting, installation of new ceilings and premium floor finishes, and a complete overhaul of guest bathrooms featuring contemporary walk-in showers, modern sanitary ware, fittings and finishes and modern lighting fixtures.
The project also includes the replacement of plumbing, electrical and heating systems, the installation of new furniture and soft furnishings, and the refurbishment of roofing infrastructure. To meet the expectations of today's connected traveller, the upgraded rooms will be equipped with IP Smart TVs, international power outlets incorporating USB and USB-C charging ports, and enhanced technology and utility infrastructure. Collectively, these upgrades will deliver a modern, comfortable and seamless guest experience while significantly improving the hotel's operational efficiency and long-term sustainability.
The investment comes at a significant time for the property following the recent attainment of ISO 9001:2015 certification by the Standards Association of Zimbabwe (SAZ).
Montclair Resort & Conference Hotel becomes the seventh RTG hotel to achieve the internationally recognised quality management certification, demonstrating the Group's unwavering commitment to service excellence, operational efficiency and continuous improvement.
In line with RTG's Environmental, Social and Governance (ESG) agenda, sustainability has been embedded throughout the refurbishment programme. The upgraded facilities will incorporate water-efficient low-flow flushing systems capable of reducing water consumption by up to 30 percent, as well as smart energy key-card activation systems that optimise electricity usage by ensuring lighting and room utilities operate only when occupied. These investments will significantly improve resource efficiency while reducing the hotel's environmental footprint.
Beyond the refurbishment, Montclair Resort & Conference Hotel is advancing RTG's sustainability agenda through the Group's RTG Agro Initiative, which promotes farm-to-table food production. The hotel is currently producing a variety of horticultural crops, including potatoes, tomatoes, onions, broccoli, carrots, peppers and a range of fresh herbs. By growing produce on-site for use within the hotel's operations, the initiative reduces food miles, lowers transportation-related carbon emissions and ensures guests enjoy fresher, locally sourced ingredients. This garden-to-plate approach not only supports environmental sustainability but also enhances food quality, strengthens supply chain resilience and contributes to the local circular economy. This initiative reflects RTG's commitment to responsible tourism and sustainable business operations.
Commenting on the investment, RTG Group Chief Executive Mr. Tendai Madziwanyika said the refurbishment reflects the Group's confidence in the future of the Eastern Highlands as a premier tourism destination.
"The Eastern Highlands. It is one of Zimbabwe's most spectacular tourism assets and we believe it has immense potential to become the country's next major tourism destination alongside Victoria Falls. Through investments such as this refurbishment of Montclair Resort & Conference Hotel, RTG is playing its part in opening up the region, enhancing tourism infrastructure and creating experiences that attract both domestic and international travellers."
"This investment is about more than upgrading a hotel. It is about raising standards, driving destination competitiveness and creating memorable experiences for our guests. As RTG, we are committed to continuously investing in our products to ensure that our hotels remain world-class and capable of meeting the evolving expectations of today's traveller."
"The recent ISO 9001:2015 certification of Montclair Resort & Conference Hotel is another important milestone in our journey towards excellence. For us, ISO is not merely a certification; it is a commitment to consistency, quality and continuous improvement. It ensures that every guest who chooses an RTG property can expect the same high standards of service, professionalism and hospitality. Ultimately, our goal is to deliver exceptional guest experiences at every touchpoint."
The refurbishment of Montclair Resort & Conference Hotel forms part of RTG's broader strategy to modernise its portfolio, strengthen Zimbabwe's tourism offering and create sustainable value for guests, employees, shareholders and the communities in which it operates.
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